{"id":11172,"date":"2023-03-07T12:27:02","date_gmt":"2023-03-07T12:27:02","guid":{"rendered":"https:\/\/ctt-group.co.uk\/?post_type=hero&#038;p=11172"},"modified":"2023-03-10T08:46:09","modified_gmt":"2023-03-10T08:46:09","slug":"lucy-miles","status":"publish","type":"hero","link":"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/","title":{"rendered":"Lucy Miles"},"content":{"rendered":"\n\n\t\n\n\n<div class=\"video-wrapper container wp-block \">\n\t\n\t<div class=\"embed-responsive embed-responsive-16by9 after-bg-color\">\n\t\t\t\t  <iframe src=\"https:\/\/player.vimeo.com\/video\/805501446?h=f60a11eea0&amp;title=0&amp;byline=0&amp;portrait=0&amp;speed=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" width=\"1920\" height=\"1080\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"CTT Group - Hero of the Month - Lucy Miles\"><\/iframe>\n\t\t\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"timeline read-more-container breakout-narrow wp-block \">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"item\" role=\"presentation\">\n\t\t\t\t<div class=\"year\">2009 <\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t\t\t<div class=\"title h3\">Legal Administrator, Processing &#038; Admin<\/div>\n\t\t\t\t\t\t<div class=\"content\"><p>Lucy first stepped into our CTT offices in October 2009, joining us as a Legal Administrator in our Processing and Admin department. The Admin team kept Lucy very busy during this period; introducing her to our operations and the handling of legal documents. It is fair to state that Lucy adopted all our processes incredibly fast, as less than six months later, she moved on to a new role!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"item\" role=\"presentation\">\n\t\t\t\t<div class=\"year\">2010<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t\t\t<div class=\"title h3\">Probate Administrator, Probate Team <\/div>\n\t\t\t\t\t\t<div class=\"content\"><p>After getting to grips with our processes, Lucy moved into the Probate department where she carried out new administrative duties, and began to handle our Probate cases. After another six successful months with us, it was time for Lucy to face an even bigger challenge!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"item\" role=\"presentation\">\n\t\t\t\t<div class=\"year\">2010<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t\t\t<div class=\"title h3\">Paraplanner, IFA Team<\/div>\n\t\t\t\t\t\t<div class=\"content\"><p>Lucy initially joined the IFA team undertaking administrative work such as creating annual review packs. Thanks to her breadth of experience, she quickly transitioned into a Paraplanner where she could focus on attending client meetings, submitting new business applications, and completing important client research.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"item\" role=\"presentation\">\n\t\t\t\t<div class=\"year\">2014<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"content-wrapper\">\n\t\t\t\t\t\t<div class=\"title h3\">Practice Manager, Private Client<\/div>\n\t\t\t\t\t\t<div class=\"content\"><p>After five great years with us, Lucy\u2019s personal growth, experience, and knowledge, meant she was ready for a leadership role: Practice Manager for the CTT Private Client department! She currently manages the Private Client Team and workflows, advising clients on tax and trust work, assisting our director Bob Massey with providing complex advice, and managing relationships with introducers! Lucy continues to thrive in this managerial role, where her strong character, personability, and leadership continue to be a huge asset to our team.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n\n\t\n\n\n<div class=\"video-wrapper container wp-block \">\n\t\n\t<div class=\"embed-responsive embed-responsive-16by9 after-bg-color\">\n\t\t\t\t  <iframe src=\"https:\/\/player.vimeo.com\/video\/805934226?h=5bdd12aa76&amp;title=0&amp;byline=0&amp;portrait=0&amp;speed=0&amp;badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" width=\"4096\" height=\"2160\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen title=\"CTT Group - Hero of the Month Interview - Lucy Miles\"><\/iframe>\n\t\t\n\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"small-statement border-color wp-block \">\n\t<div class=\"h3 title\">\n\tWhat traits make a great CTT colleague? \n\t<\/div>\n\t<div class=\"content\">\n\t\t<p>According to Lucy, \u201cyou need to be hard-working, personable, and not take yourself too seriously.\u201d Here at CTT, we praise ourselves on being diligent, collaborative, and also fun; so, if you resonate with any of those traits, you\u2019ll fit right into our team!<br \/>\nWe truly believe our people are what makes CTT Group a great place to be, as Lucy attests, there is always someone who can support you within our walls. If you\u2019d like to join one of our dedicated teams and be a part of our unique culture, embark on your very own CTT journey by checking out our vacancies.<\/p>\n\n\t\t\t\t\t\n\n<a\n\tclass=\"btn btn-primary \"\n\trole=\"button\"\n\t\t\t\thref=\"https:\/\/ctt-group.co.uk\/careers\/\"\n\t\t\t\t\t \n>\n\tView Vacancies \n\t<\/a>\n\t\t\t<\/div>\n<\/div>\n","protected":false},"featured_media":11174,"parent":0,"menu_order":0,"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lucy Miles - CTT Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/\",\"url\":\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/\",\"name\":\"Lucy Miles - CTT Group\",\"isPartOf\":{\"@id\":\"https:\/\/ctt-group.co.uk\/#website\"},\"datePublished\":\"2023-03-07T12:27:02+00:00\",\"dateModified\":\"2023-03-10T08:46:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ctt-group.co.uk\/hero\/lucy-miles\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CTT Group\",\"item\":\"https:\/\/ctt-group.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Heroes\",\"item\":\"https:\/\/ctt-group.co.uk\/hero\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Lucy Miles\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ctt-group.co.uk\/#website\",\"url\":\"https:\/\/ctt-group.co.uk\/\",\"name\":\"CTT Group\",\"description\":\"Problem Solvers. 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