{"id":612,"date":"2021-08-12T08:19:25","date_gmt":"2021-08-12T07:19:25","guid":{"rendered":"https:\/\/ctt-group.co.uk\/complaints\/"},"modified":"2022-03-23T09:16:05","modified_gmt":"2022-03-23T09:16:05","slug":"complaints","status":"publish","type":"page","link":"https:\/\/ctt-group.co.uk\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div class=\"standard-content container wp-block \">\n\t\t<div class=\"content\">\n\t\t\t<h4><b>Complaints Procedure\u00a0<\/b><\/h4>\n<div>CTT Group is committed and strives to provide a good quality service to all. It recognises, however, that, at times, things do go wrong or mistakes are made. CTT Group will always endeavour to amicably rectify any issues raised, but where issues have gone beyond this point then our formal Complaints Procedure will need to be followed.<\/div>\n<p>Please address your complaint in writing to the Vulnerable Client Care Team who will acknowledge the complaint and confirm that it will be dealt with in accordance with the Complaints Procedure.<\/p>\n\n\t<\/div>\n\t<div class=\"wrapper\">\n\t<\/div>\n\t<div class=\"inner-wrapper before-bg-color\">\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":12,"comment_status":"closed","ping_status":"closed","template":"templates\/policy-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints - CTT Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ctt-group.co.uk\/complaints\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ctt-group.co.uk\/complaints\/\",\"url\":\"https:\/\/ctt-group.co.uk\/complaints\/\",\"name\":\"Complaints - CTT Group\",\"isPartOf\":{\"@id\":\"https:\/\/ctt-group.co.uk\/#website\"},\"datePublished\":\"2021-08-12T07:19:25+00:00\",\"dateModified\":\"2022-03-23T09:16:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ctt-group.co.uk\/complaints\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ctt-group.co.uk\/complaints\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ctt-group.co.uk\/complaints\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CTT Group\",\"item\":\"https:\/\/ctt-group.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Complaints\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ctt-group.co.uk\/#website\",\"url\":\"https:\/\/ctt-group.co.uk\/\",\"name\":\"CTT Group\",\"description\":\"Problem Solvers. Solution Providers.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ctt-group.co.uk\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Complaints - CTT Group","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ctt-group.co.uk\/complaints\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ctt-group.co.uk\/complaints\/","url":"https:\/\/ctt-group.co.uk\/complaints\/","name":"Complaints - CTT Group","isPartOf":{"@id":"https:\/\/ctt-group.co.uk\/#website"},"datePublished":"2021-08-12T07:19:25+00:00","dateModified":"2022-03-23T09:16:05+00:00","breadcrumb":{"@id":"https:\/\/ctt-group.co.uk\/complaints\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ctt-group.co.uk\/complaints\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ctt-group.co.uk\/complaints\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"CTT Group","item":"https:\/\/ctt-group.co.uk\/"},{"@type":"ListItem","position":2,"name":"Complaints"}]},{"@type":"WebSite","@id":"https:\/\/ctt-group.co.uk\/#website","url":"https:\/\/ctt-group.co.uk\/","name":"CTT Group","description":"Problem Solvers. Solution Providers.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ctt-group.co.uk\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/pages\/612"}],"collection":[{"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":14,"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/pages\/612\/revisions"}],"predecessor-version":[{"id":9338,"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/pages\/612\/revisions\/9338"}],"wp:attachment":[{"href":"https:\/\/ctt-group.co.uk\/wp-json\/wp\/v2\/media?parent=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}