Becoming an advisor with us is designed to be a clear and structured process that ensures you are fully trained, compliant, and equipped with the right tools before working with clients. Below is a step-by-step overview of what to expect during your onboarding journey.
Step 1: Complete the CTT Group Estate Planning Foundation Course
The first step in becoming an advisor is to attend the CTT Group Estate Planning Foundation Training Course. This essential programme provides the knowledge and confidence needed to understand our services and systems, and to support clients effectively with their estate planning needs.
The course introduces Will Writing and explores Will‑based Trusts in depth, including Discretionary Trusts and Pilot Trusts. By the end of the programme, you will be equipped to confidently explain, advise on, and utilise Trusts, enabling you to deliver a bespoke estate planning service tailored to each client’s individual circumstances.
Step 2: Post-Course Assessment and Practice
Once the training has been completed, advisors are required to complete a series of follow-up tasks to demonstrate their understanding and ability to use the systems confidently.
These include:
- Post-course test
- Software assignments
- Client AI simulator
Together, these elements ensure that every advisor is fully confident in using the technology and applying the knowledge gained during training in real client scenarios.
Step 3: AML Checks and Compliance
Before advisors can begin taking client instructions, we are required to complete Anti-Money Laundering (AML) checks.
Advisors are considered customers of our services and software. As a result, we must conduct Customer Due Diligence (CDD) in accordance with regulatory requirements. Our regulator, HM Revenue and Customs, expects businesses like ours to hold verification records for all customers.
As a Trust provider, our business is considered higher risk in relation to money laundering and terrorist financing. Trust structures can sometimes be misused by criminals attempting to disguise the origin of funds, which is why strict compliance procedures are essential.
Even if an advisor does not plan to recommend higher-risk products, the systems allow advisors to access a range of estate planning solutions. Therefore, AML checks must be completed for every advisor, beneficial shareholder and Director of a Limited company as part of our compliance obligations.
Step 4: Choosing Your Contract
The next stage is selecting the contract that best suits your business model. Full details of each option can be found in our “Contracts at a Glance” guide, which outlines the responsibilities and benefits associated with each contract type.
Step 5: Professional Indemnity Insurance (PI)
Professional Indemnity Insurance is required to ensure advisors and their clients are appropriately protected.
The requirement depends on the contract selected:
- Contract A – Advisors operate under the Master Policy
- Contract C – It’s compulsory PI Is arranged via the Introducer Policy.
- Contract D – Advisors may either join our Introducer Policy or arrange their own PI insurance.
If you choose to source your own policy, it is important to ensure the cover meets the necessary requirements.
Step 6: Software Setup
Once training, compliance checks, contracts, and insurance are in place, the final step is setting up your software so you can begin working with clients.
Software access is arranged with:
- Two months paid upfront
- From the third month onward, payments move to a monthly Direct Debit
Software Packages Available
Advisors can choose between two main software options depending on how they prefer to work.
Professional Processing Bundle – £120 + VAT
This package allows advisors to manage document creation themselves within the system. Advisors can generate:
- Wills
- Trusts within the Will
- Lasting Powers of Attorney (LPAs)
There is no limit to the number of documents you can produce.
Professional Field Advisor Bundle – £55 + VAT
With this option, advisors submit client information through the system and the documents are prepared by:
- Your group’s in-house administration team, or
- CTT Groups Processing Team*
This option is ideal for advisors who prefer administrative support with document preparation as this is just an inputting software.
*Processing fee applies per product drafted
Advisor Membership Benefits
We also offer an optional advisor membership programme, which provides additional support and resources, including:
- Discounts on further training courses
- Access to a members’ portal with additional training materials and videos
- Access to our exclusive members webinars via our Zoom on Demand Chanel
- Support from our Estate Planning Help Team
Ready to Get Started
Once your training, compliance checks, contracts, and software setup are complete, you are fully equipped to begin meeting with clients and providing estate planning solutions.
Our onboarding process ensures every advisor starts with the knowledge, compliance support, and tools needed to succeed and grow your business.
Ready to start your advisor journey? Contact the partnership team today!
