Elen started at CTT handling conveyancing transactions and supporting our consultants, working on property transfers and trust-related sales and purchases. She quickly demonstrated an ability to handle complex cases with efficiency, gaining experience in liaising with solicitors and ensuring high standards for our clients.
Her next step up saw Elen taking on a broader caseload and delving into more complex transactions. She was entrusted with drafting intricate legal documentation and became a key point of contact for both consultants and solicitors, strengthening her technical skills and attention to detail.
In June, Elen took on the challenge of leading the conveyancing team. She provided guidance on technical matters, such as trust property transfers and new process development. This role expanded her influence, helping her build leadership skills that would set her up for success in her future roles.
As Risk and Compliance Manager, Elen applied her expertise to oversee GDPR and AML policies, safeguarding CTT’s legal compliance. Her ability to manage both risk and legal requirements proved critical in maintaining the high standards of client and member security that CTT is known for.
Today, Elen drives excellence as CTT’s Process Improvement Manager. Her focus is on streamlining internal processes to ensure higher customer satisfaction and timely, compliant services. Elen is instrumental in designing and implementing innovative solutions that improve efficiency and elevate the quality of work across our teams. Her innovative approach ensures smoother operations, strengthens CTT’s service delivery, and enhances outcomes for clients and members alike!
A traditional route isn’t the only way to succeed in law. “CTT has given me the opportunity to pursue my CILEX qualifications while gaining hands-on experience—allowing me to grow professionally and academically in parallel. I’ve learned that there’s so much value in combining real-world work with ongoing study.” At CTT Group, you’ll find a place where you can build your career, earn valuable qualifications, and make a meaningful impact.
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