Summary of Key Responsibilities
Within this role you will work with a growing and busy team of administrators responsible for overseeing all identity checks and liaising with clients directly to verify their identity.
Principal Responsibilities
· Monitoring the team inbox and responding where possible or ensuring that this is tasked to the relevant individual or team.
· Overseeing ID checks
· Dealing with clients directly in order to verify their identity when they are unable to provide standard documentation.
· Anti-Money Laundering queries.
· Review files and chase for outstanding information where required.
· Ensure that appropriate records are kept for in-house compliance purposes.
· Liaising with clients, advisors, and other professionals in relation to all matters.
· You will also have some exposure to the development of new products and systems.
Key Knowledge & Required Skills
· Excellent communication and organisational skills
· Excellent administration skills and be able to use computer systems
· You must have excellent attention to detail
· You must be enthusiastic and conscientious
· You must be able to learn quickly and adapt to new processes
· Time and case management skills
Other Requirements
Essential:
- Self-motivated, proactive, and friendly team player.
- Flexible individual who can respect and support others within a team.
- Commitment and loyalty to the organisation’s values & mission.