Job Overview
- To lead and manage the paraplanning team, ensuring the delivery of high-quality financial planning support to advisers and clients with the support of senior management.
- This role requires a strong technical knowledge, leadership capabilities and a commitment to maintaining the highest standards of compliance and efficiency.
Key Responsibilities
Technical
- Lead, develop, and mentor the paraplanning team, ensuring continuous professional development and performance excellence.
- Oversee the production of high-quality suitability reports, research, and financial planning analysis in accordance with our compliance procedures and software.
- Implement and refine processes to improve efficiency and service delivery within the team.
- Ensure adherence to regulatory requirements and internal compliance standards.
- Collaborate with financial advisers to support client recommendations and financial strategies.
- Manage workload allocation within the team to ensure timely completion of tasks.
- Keep up to date with changes in legislation, financial products, and industry best practices.
- Support the development and implementation of technology solutions to enhance paraplanning efficiencies.
- Provide technical expertise and guidance on complex financial planning cases.
- Work with the admin team and paraplanning team to ensure they are proficient in completion of annual review packs and spotting opportunities within the client bank with a view to ensuring that the adviser enters a meeting fully equipped with the tools to complete any potential new business.
- Push new business cases to ensure that these are moved forward as quickly and efficiently as possible.
Customer Service
- Comply with internal and external Service Level Agreements
- Attend client meetings and promote the company’s services in a professional & FCA compliant manner.
- Deal effectively with enquiries from clients and third parties
- Report any customer service issues or complaints to Practice Manager
IT & Systems
To make effective use of the: –
- Case Management and Voicemail systems
- Microsoft & Email systems
- Use online and / or other updating systems effectively
- Use the back office system on a daily basis to ensure that tasks are maintained across the team
General
- To demonstrate full commitment to open and honest business practices in line with regulatory requirements.
- To make appropriate recommendations for service improvement
- To undertake any other appropriate duties as may be required
- To attend and complete relevant training
- To co-operate with and take part in the business’s appraisal process
- To demonstrate support for the Firm’s development and values
Key Skills & Responsibilities
- Diploma in Financial Planning (or equivalent) required; Chartered or working towards Chartered status desirable but not essential. Support will be provided by the business to achieve this qualification.
- Extensive experience in paraplanning, with a strong technical knowledge of financial planning and products.
- Experience managing and developing a team.
- Strong understanding of compliance, regulatory requirements, and financial planning principles.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with advisers and other stakeholders.
- Ability to work under pressure, manage multiple priorities, and meet deadlines.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in financial planning software and tools.
Benefits
- Competitive salary
- Flexible working to be able to work from home for part of the week
- Professional development opportunities
- Pension scheme
- On-site parking